Give your therapist feedback, let him/her know if you have any special needs or disabilities.
Know that you are in a professional spa environment and do not expect anything other than therapeutic or spa services.
Communicate your preferences during treatment so that therapist can adjust to you.
Be considerate to yourself and others. For example, turn off your cell phone and be mindful of other client's space.
Please be aware that treatment room needs to be prepared for the next client.
Do not take food or refreshment to a spa.
Tipping is not necessary but would be greatly appreciated.
Voucher expired by 1-14 Days (R100 must be paid)
Voucher Expired by 14-30 Days (R200 must be payed in)
Expired vouchers 30 Days and over cannot be used (No Exceptions)
Expired Vouchers 30 days and Over can not be used
Expired vouchers that penalty has been paid in on may ONLY be used Monday – Friday from 9.00am – 8.00pm No exceptions
Loyalty cards are issued after your 10th visit. You will receive 1 treatment of your choice absolutely FREE!
Please notify us of your inention to cancelany aoppointmrnt 2 hours prior to the appointment.
Bookings for Saturdays, Sundays & Public hildays should be made at least 24 hours prior to avoid disappointment.
Our Bookings are available Monday to Thursday, 09:00 - 21:00, Fridays, 09:00 to 19:00, 2 hours prior notice required