Arrive 15 minutes prior to your appointment to complete necessary documents.
Give your therapist feedback, let him/her know if you have any special needs or disabilities so that your visit is comfortable
Know that you are in a professional spa environment and do not expect anything other than therapeutic or spa services
Communicate your preferences during treatment so that therapist can adjust to you
Be considerate to yourself and others. For example, turn off your cell phone and be mindful of other client’s space
You may relax for a while once a treatment has been completed, but please be aware that treatment room needs to be prepared for the next client
Do not take food or refreshment to a spa
Tipping is not necessary but would be greatly appreciated
Loyalty cards are issued after your 10th visit. You will receive 1 treatment of your choice absolutely FREE!
Please notify us of your inention to cancelany aoppointmrnt 2 hours prior to the appointment.
Bookings for Saturdays, Sundays & Public hildays should be made at least 24 hours prior to avoid disappointment.
Out Bookings are available Monday to Thursday, 09:00 - 21:00, Fridays, 09:00 to 19:00, 2 hours prior notice required